What is the primary role of the O'Hare Communication Center (OCC)?

The primary role of the O'Hare Communication Center (OCC) is to coordinate public safety and security assets. This involves managing communication among various agencies and teams that are involved in maintaining safety and security at the airport. The OCC plays a crucial role in ensuring that incidents are handled promptly, resources are allocated efficiently, and that all relevant parties are informed and prepared to respond to any situation that may arise.

In contrast, scheduling flights is the responsibility of airline operations, air traffic control focuses specifically on managing the movement of aircraft in the airspace and on the runways, and overseeing baggage handling falls under the purview of specific airline services. The OCC's emphasis on coordination ensures a comprehensive approach to emergency management and response, thereby enhancing the safety and security infrastructure of the entire airport.